June 19, 2018

Coulda, Shoulda, Woulda

I was having lunch with a very bright and talented young friend, this week, when he observed that he “should have” done something in his past. He was expressing regret for missing an opportunity that …

| By OAA Admin
May 22, 2018


I recently wrote about some of the business lessons my father taught me.  One of the other simple, yet profound, was about the power of compound interest.  You’ve probably considered what happens to …

| By OAA Admin
someone holding up a sign reading, innovation
May 01, 2018

Big Insurance Companies, Small Agencies, Two

In a recent post, I made the point that the future belongs to big insurance companies and small agents. My reasoning in support of large insurers is that the cost, and speed, of technological change …

| By OAA Admin
view of a workspace with a laptop, notebooks, growth chart, and plant
April 03, 2018

The Future: Small Agencies, Big Insurance Companies

If you’re paying attention, at all, to what’s going on in the world, you’re hearing and reading about machine learning, artificial intelligence, and other disruptive technologies.  At insurance agent …

| By OAA Admin
blank notebook page with header reading Goals/notes
March 27, 2018

Staying on Track

My businesses are in the process of growing our revenues 10X.  We’ve done it twice before, and we are currently working to do it again.  Of course, growth like this takes time and anything that takes …

| By OAA Admin
image of a soldier walking along a path
January 02, 2018

What About Insurance Companies?

In 1938 the world was plunged into a war from which many countries did not survive.  Virtually all were changed forever.  In May 1940 the French stood confidently behind the Maginot Line knowing …

| By OAA Admin
December 28, 2017

A Checklist for Success in the Coming Days

In the last few weeks, I’ve been again making the case that the insurance distribution, and even the insurance manufacturing business, is going to undergo a radical and rapid series of changes in the …

| By OAA Admin
December 11, 2017

Is There a Future for Insurance Service People?

The insurance agency has people who sell policies, and those who service customers.  The latter, called CSRs or CSAs, are the backbone of the business. As we know them, CSRs or CSAs are dead men and …

| By OAA Admin
man and woman shake hands over a table with coffee mugs in front of them
December 06, 2017

What Can We Do About It?

Last time, I wrote about two facts that call into question the continuing value of insurance agents in the sale of insurance.  One impacts their utility for carriers and the other customer.

| By OAA Admin
open laptop showing charts and a score
November 30, 2017

Where We Are Now

I’ve been writing about the future of insurance distribution here for some time. My goal has been to help agency owners think about the future and prepare for it. I’m not interested in doom and …

| By OAA Admin