November 08, 2016

Lemonade Success Strategy # 1 - Squeeze Costs Through Improved Operations

The essence of the threat to insurance companies and insurance agents from technology driven carriers like Hamilton, distributors like CoverHound, or alternative providers like Lemonade is reduced …

| By OAA Admin
November 01, 2016

When Life Gives You Lemonade

There is a new entrant into the property and casualty industry, poised to take market share away from traditional insurance companies, called Lemonade.  But Lemonade isn't insurance companies!

| By OAA Admin
October 25, 2016

The Power of Big

As the market for insurance changes and the consumer has more and more choices of what to buy and where to buy it, the small agent is at an increasing disadvantage.  The reasons are lack of capital …

| By OAA Admin
October 18, 2016

More Things for More People

What has been true for all of time will continue to be true in the future.  When someone buys a lot of things from you, they have a deeper commitment to you and, as a result, are more difficult to …

| By OAA Admin
man outside talking on a cell phone
October 05, 2016

How to Determine Your Insurance Agency's Value

As agency owners, we are all aware that as we build income in our business we’re also building value. For most of us, tracking that value is something we like to do because eventually, due to …

| By Tony Caldwell
September 27, 2016


If you’ve been reading my blog for a while, you know I am a big proponent of benchmarking.  Benchmarking is comparing your business to others similarly situated.  Comparing your results to others is …

| By OAA Admin
August 16, 2016

What’s Your Warranty?

I just read the most complete, comprehensive and entertaining warranty I’ve ever seen.  I invite you to take a look at Saddleback Leather’s (whose slogan is “They’ll Fight Over it When You’re Dead”) …

| By OAA Admin
man with black glasses standing with his hand under chin, looking up to the left
July 26, 2016

Are Your Competitors Using Net Promoter Score for Insurance?

I read an article recently in Carrier Management titled “Practical Tips for Disrupting Insurance Distribution.” Of course that caught my attention because I’m an insurance agency owner.  And it’s ME …

| By LeAnn Sanderson
June 28, 2016

Breach and Bankruptcy, or into the Breech

Virtually every single transaction we conduct in the insurance agency business is electronic.

| By OAA Admin
June 21, 2016

Give Yourself a Raise!

Every entrepreneur I have ever met started out as the chief cook and bottle washer.  When we begin our businesses, we owners have to do it all – don’t we?  After all, we’re the only employee, and we …

| By OAA Admin