OAA team standing outside about to cut a red ribbon
January 14, 2020

It Takes Teamwork to be Successful

I’d like to talk about the importance of teamwork in an insurance agency. I just returned from a fantastic pheasant hunting trip to South Dakota. And As I watched the walkers, the blockers and the …

| By Tony Caldwell
photo of CS Lewis with quote: the lazy man is busy with the wrong things
October 22, 2019

Success and Successful Habits

My business coach Dan Sullivan, the founder of The Strategic Coach, says that the difference between successful people and unsuccessful people is that successful people have successful habits. While …

| By Tony Caldwell
still shot of Tony from video
October 16, 2019

Focus and Intentionality

As an entrepreneur, especially one who’s growing an agency, there are so many hats you have to wear and so many things that you have to do every day, not to mention every week, that it's really hard …

| By Tony Caldwell
photo with text: a good work ethic is critical
October 08, 2019

What We Can All Learn from T. Boone Pickens

In 2019, we lost an incredible entrepreneur in America, and one of my personal heroes, T. Boone Pickens, who passed away at the age of 91.

| By Tony Caldwell
Referrals on Clipboard. Office Desk with a Lot of Office Supplies. 3d Rendering. Blurred and Toned Illustration.
August 27, 2019

Where Will They All Come From?

  My experience tells me that it takes five years to develop a well-trained commercial lines customer service agent (CSA) from scratch. It takes 3 years to train personal lines CSAs to great …

| By OAA Admin
August 13, 2019

"Feed My Sheep"

  Delegate - Wooden 3D rendered letters/message. Can be used for an online banner ad or a print postcard.

| By OAA Admin
June 25, 2019

Automating the Tough One

I was discussing with a young friend how his business plan was coming along, and because it seemed to be taking a long time to finish, I encouraged him to set a deadline for himself. We then …

| By OAA Admin
empty office chair
June 18, 2019

A Can-Do Mindset is Essential for Insurance Agency Success

Where you go in life and business is up to you. Yes, it’s true that some are more successful than others. Not everyone ends up with a huge organization, fabulous wealth or the ability to do …

| By Tony Caldwell
June 04, 2019

“Dancing with the One Who Brung Ya” Can Be a Mistake

Dan Sullivan of The Strategic Coach program points out that one of the biggest things that stop entrepreneurs from continually growing is what he calls, “the ceiling of complexity.”  This is his …

| By OAA Admin
hand drawing a growth chart in a notebook
March 05, 2019

Stop Doing

I was once asked by a floundering insurance agency owner how he could grow his agency from where it was to something bigger.  I gave him the advice to do more of what had gotten him where he was.

| By OAA Admin