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text on a white background: growth agent insight, profitability

Profitability

To make a profit in the insurance agency business there are many things to work on. They include commission rates received from insurance companies, overhead expenses, and most of all - payroll. When …

| By OAA Admin
text on black background: what is spread?

Spread

            I've talked before about the importance of knowing your numbers.  By this, I mean more than just your net profit percentage. Great agency owners are great business people and they spend …

| By OAA Admin
text on white background: who's running your business?

Who's Running Your Business?

Insurance Agency owners are always asking me, how can I make more money on the business I'm already writing? That's a great question. I always answer that by asking a question of my own? Who's …

| By Tony Caldwell
text: a hard market is the best time to get into the commercial lines business

Danger or Opportunity?

I'm currently reading William Manchester's three-volume biography of Winston Churchill. During the 1930s, Churchill was in the political wilderness with hardly anyone paying attention to him. That …

| By Tony Caldwell
text: why is it important to eliminate things in order to grow?

Eliminate Things to Create Growth

Every good gardener knows you have to prune to grow a beautiful rose bush or a fabulous tomato plant. The same thing is true with your business. As we get busier, we find that what we do every day …

| By OAA Admin
text: how does eliminating difficult customers create growth?

Eliminating Difficult Customers to Create Growth

I remember 1997 I got the opportunity to hear a man named Roger Sitkins speak for the first time, and he changed my life. He told me about this little known Italian economist who had an agrarian …

| By Tony Caldwell
headshot with quote: that which becomes scarce becomes more valuable

Scarce = Value

"That which becomes scarce becomes more valuable." - Dan Sullivan Dan is just talking about the laws and supply and demand when something is in short supply it cost more, right? And when there's a …

| By Tony Caldwell
text: people who are intentional about their culture

Creating the Culture You Want

Nearly 25 years ago I became a partner in an existing business. While this was a fantastic opportunity for me it was a difficult beginning. For one thing, no one talked to me much. It wasn’t until …

| By Tony Caldwell
text: what is EBITDA?

EBITDA

I have talked to business owners a lot about this term EBITDA, and they look at me with a puzzled look. It’s not either heard it before, or they don’t know what it means. EBITDA is an acronym. It …

| By Tony Caldwell
black background with a red border and text: what do you mean by cash flow not profits?

Cash Flow, Not Profits

I think people get confused about what’s important in running a business. You know, we talk all the time about the bottom line, the bottom line is profits.

| By Tony Caldwell