I was visiting with one of our members recently about the progress they were making in building their agency. They were doing something interesting with their office space I thought I’d share with …
During a recent blog series I took a look at the true cost of hiring a producer. I’d like to take a similar swing at the cost of customer service representatives. Not to criticize anyone but more …
I have been out visiting agencies lately. And I have been very impressed by some of the insurance agency offices I have been in! I’ve been to quite a few that made me just a bit jealous. I’d like …
As a new business owner back in the day I wanted to be sure we ran our business professionally from the beginning. So, we started our agency from day one with an agency automation system so we could …
If you’ve been reading this blog a while you may know that I’m a pilot and I own a couple of airplanes. But I don’t insure them. Someone in my office argued that I should but I think aviation …
A lot of the conversations I have in this business revolve around claims. Discussions of loss ratios, catastrophic claims and simple fires always seem to revolve around what it’s doing to our …
No, I’m not talking about the hit show on NBC. I’m referring to the place where you work. What’s it like? What’s it say about you? What’s a great choice for a new agency?
In case it has slipped your notice, we are in one of the worst economic situations in the last 75 years. In addition to that, the weather in the central part of the U.S. has been terrible for three …
