Community

Pssst! Wanna Know the Secret to Survival?

I know. This is supposed to be a blog about “growing” an independent insurance agency.  What’s all this survival doom and gloom?

| By OAA Admin

Are You A Real Business?

I was visiting with one of our members recently about the progress they were making in building their agency.  They were doing something interesting with their office space I thought I’d share with …

| By OAA Admin

The Case for Service Centers

During a recent blog series I took a look at the true cost of hiring a producer.  I’d like to take a similar swing at the cost of customer service representatives.  Not to criticize anyone but more …

| By OAA Admin

Have You Taken a Look at Your Office Lately?

I have been out visiting agencies lately.  And I have been very impressed by some of the insurance agency offices I have been in!  I’ve been to quite a few that made me just a bit jealous.  I’d like …

| By OAA Admin

Cash Isn't King, It's Everything!

As a new business owner back in the day I wanted to be sure we ran our business professionally from the beginning.  So, we started our agency from day one with an agency automation system so we could …

| By OAA Admin

Really Good Customer Service

If you’ve been reading this blog a while you may know that I’m a pilot and I own a couple of airplanes.  But I don’t insure them.  Someone in my office argued that I should but I think aviation …

| By OAA Admin

Turning Disaster Into Dollars

A lot of the conversations I have in this business revolve around claims.  Discussions of loss ratios, catastrophic claims and simple fires always seem to revolve around what it’s doing to our …

| By OAA Admin

The Office

No, I’m not talking about the hit show on NBC.  I’m referring to the place where you work.  What’s it like?  What’s it say about you?  What’s a great choice for a new agency?

| By OAA Admin

The Fourth Way

I just got back from the Strategic Insurance Agency Alliance’s semi annual meeting in Marco Island, Florida. 

| By OAA Admin

The Glass is Definitely Half Full!

In case it has slipped your notice, we are in one of the worst economic situations in the last 75 years.  In addition to that, the weather in the central part of the U.S. has been terrible for three …

| By OAA Admin