One Agents Alliance Blog
Insurance Agency Management
The Case for Service Centers
During a recent blog series I took a look at the true cost of hiring a producer. I’d like to take a similar swing at the cost of customer ...
Insurance Agency Management
Have You Taken a Look at Your Office Lately?
I have been out visiting agencies lately. And I have been very impressed by some of the insurance agency offices I have been in! I’ve ...
Insurance Agency Management
You've Got to Spend Money to Make Money
Any businessperson will tell you that the title of this post is a lot of crap!
Insurance Sales
Cash Isn't King, It's Everything!
As a new business owner back in the day I wanted to be sure we ran our business professionally from the beginning. So, we started our agency ...
Insurance Agency Management
Really Good Customer Service
If you’ve been reading this blog a while you may know that I’m a pilot and I own a couple of airplanes. But I don’t insure them. ...
Growth Agent Insight
Turning Disaster Into Dollars
A lot of the conversations I have in this business revolve around claims. Discussions of loss ratios, catastrophic claims and simple fires ...
Insurance Agency Management
I Do One Thing, I Do It Very Well, Then I Move On…
Recently, I wrote about the exceptional customer service experience that my aviation insurance agent Alejandro Galioto provides. Writing ...
Insurance Agency Management
What’s a Customer Worth to You?
A lot right? OK but how much? As I hope you will see by the end of this post it’s really useful information to know.
Insurance Sales
The Fourth Way
I just got back from the Strategic Insurance Agency Alliance’s semi annual meeting in Marco Island, Florida.
Start an Agency
Who’s On First?
In the 1930s, Abbott and Costello began performing their famous routine on radio. In the sketch, popular for more than eight decades now, ...
