October 09, 2018

Retention *VIDEO*


| By OAA Admin
September 21, 2018

Momentum Builders

Wednesday September 20th, was the first Momentum Builders class put on by the Agency Development team.

| By OAA Admin
August 28, 2018

Creating a Client for Life from Claims

Insurance companies have made agents’ work easier, by establishing claim hotlines and other services to assist when their customers have a claim. This reduces the agent’s workload, and usually …

| By OAA Admin
video still shot of Alcorn
August 06, 2018

Making the Most of Your Membership

At OAA, we often talk about what we do that goes beyond carrier access. We want to give you the tools you need to start, grow, and make your agency as successful as it can be. Are you making the most …

| By Tony Caldwell
image of book: the sink
July 10, 2018

The Sink: Leaving Things Better Than We Left Them

"What would it look like if everyone left things better than they found them, as a way of life?" This is the question we asked ourselves as the OAA team read "The Sink" by Walter Nusbaum and Daren …

| By OAA Admin
woman holding an ipad with charts and graphs
June 26, 2018

Your Balance Sheet Health

I’ve written about the critical importance of cash flow, and the difference between that, and profits, before. These two things, and understanding them, are critical to the new business’s survival.

| By OAA Admin
June 19, 2018

Coulda, Shoulda, Woulda

I was having lunch with a very bright and talented young friend, this week, when he observed that he “should have” done something in his past. He was expressing regret for missing an opportunity that …

| By OAA Admin
May 22, 2018


I recently wrote about some of the business lessons my father taught me.  One of the other simple, yet profound, was about the power of compound interest.  You’ve probably considered what happens to …

| By OAA Admin
May 21, 2018

Success Conference and Tradeshow

Felicia Taylor, Director of APFCO, at the tradeshow booth  

| By OAA Admin
someone holding up a sign reading, innovation
May 01, 2018

Big Insurance Companies, Small Agencies, Two

In a recent post, I made the point that the future belongs to big insurance companies and small agents. My reasoning in support of large insurers is that the cost, and speed, of technological change …

| By OAA Admin