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Insurance Agency Growth Strategies

Pssst! Wanna Know the Secret to Survival?

I know. This is supposed to be a blog about “growing” an independent insurance agency. What’s all this survival doom and ...

By OAA Admin

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Insurance Agency Management

Are You A Real Business?

I was visiting with one of our members recently about the progress they were making in building their agency. They were doing something ...

By OAA Admin

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Insurance Agency Management

The Case for Service Centers

During a recent blog series I took a look at the true cost of hiring a producer. I’d like to take a similar swing at the cost of customer ...

By OAA Admin

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Insurance Agency Management

You've Got to Spend Money to Make Money

Any businessperson will tell you that the title of this post is a lot of crap!

By OAA Admin

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Insurance Sales

Cash Isn't King, It's Everything!

As a new business owner back in the day I wanted to be sure we ran our business professionally from the beginning. So, we started our agency ...

By OAA Admin

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Insurance Agency Management

Really Good Customer Service

If you’ve been reading this blog a while you may know that I’m a pilot and I own a couple of airplanes. But I don’t insure them. ...

By OAA Admin

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Insurance Agency Management

I Do One Thing, I Do It Very Well, Then I Move On…

Recently, I wrote about the exceptional customer service experience that my aviation insurance agent Alejandro Galioto provides. Writing ...

By OAA Admin

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Insurance Agency Management

What’s a Customer Worth to You?

A lot right? OK but how much? As I hope you will see by the end of this post it’s really useful information to know.

By OAA Admin

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Insurance Agency Management

The Office

No, I’m not talking about the hit show on NBC. I’m referring to the place where you work. What’s it like? What’s it say ...

By OAA Admin

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Insurance Sales

The Fourth Way

I just got back from the Strategic Insurance Agency Alliance’s semi annual meeting in Marco Island, Florida.

By OAA Admin

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