text on a black background: look at the assets you have and the challenges you are now facing


We’re entering the final stretch of 2019, and I hope you’ve had an incredible year. Regardless of how 2019 has turned out, 2020 and the results you, your business, your associates, and your family …

| By Tony Caldwell
Still of Lonnie Hill and Tony Caldwell from video

The 4 C's Formula

Tony and Lonnie Hill, an OAA agency development field specialist, discuss a book written by Dan Sullivan, "The 4 C's Formula." The 4 C's are: Commitment, Courage, Capability and Confidence. The book …

| By Tony Caldwell
text on blue background: 4 ways to drive retention

Four Ways to Drive Retention

I want to talk to you today about a way to drive growth to your agency, by creating retention of your existing business. I have a few ideas to share with you.

| By Tony Caldwell