Community

August 25, 2020

Roadblocks to Success

The other day I listened as my wife grew increasingly frustrated trying to accomplish a simple change to an airline reservation; even though hardly anyone is currently flying and airlines have never …

| By Tony Caldwell
August 11, 2020

Re-Engineering

As we enter the sixth month of the global COVID pandemic, some businesses have already failed and others are weakened and will fail in the next few months. In the insurance industry we've been lucky, …

| By Tony Caldwell