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December 22, 2020

OAA celebrates its 20th anniversary looking to the future

What's Made the Last 20 years great? OAA is 20! And as we enter into our second 20 years, I'm really excited about the future. In fact, I think the future for the independent insurance agent is …

| By Tony Caldwell
December 21, 2020

Learn how to sell an insurance agency

It’s never too early to start thinking about succession, and this article is a part of my series on things to think about when you’re considering selling your insurance agency.

| By Tony Caldwell
October 26, 2020

Make the Most of COVID-19's Impact on the Insurance Industry

Let’s talk about harvesting low hanging fruit for just a minute. Right now COVID is making new business challenging for some agents, but that doesn't mean your agency's top and bottom lines can't …

| By Tony Caldwell
October 21, 2020

The Future of Commercial Insurance is Based on Hard Data

As business models turn more and more towards technology, there is a tendency to commoditize personal insurance, with personal lines now being sold online in minutes. These operating models are …

| By Tony Caldwell
October 15, 2020

Use Insurance agency KPIs to increase your profits

Let’s talk about the importance of key performance indicators for improving the profitability and the success of your insurance agency. A lot of insurance agents and agency owners run their business …

| By Tony Caldwell
October 13, 2020

Grow your insurance agency profits for free

One idea that can really help you grow income in your insurance agency, despite how many clients you have, and despite how many new pieces of business you're writing, is to focus on making more money …

| By Tony Caldwell
August 25, 2020

Roadblocks to Success

The other day I listened as my wife grew increasingly frustrated trying to accomplish a simple change to an airline reservation; even though hardly anyone is currently flying and airlines have never …

| By Tony Caldwell
August 18, 2020

Everyone Has More Time Now

The last four months, while we've all been learning how to live and work in a time of global pandemic, we've been busy adjusting. In the first month or two you may have been like me and just crazy …

| By Tony Caldwell
August 11, 2020

Re-Engineering

As we enter the sixth month of the global COVID pandemic, some businesses have already failed and others are weakened and will fail in the next few months. In the insurance industry we've been lucky, …

| By Tony Caldwell
August 04, 2020

Tech Companies Now Selling Insurance Overseas?

I just read an alarming article on PC360, one of the online insurance industry trade publications. The article said that ‘effective immediately Amazon will be selling automobile insurance in India’. …

| By Tony Caldwell