The other day I listened as my wife grew increasingly frustrated trying to accomplish a simple change to an airline reservation; even though hardly anyone is currently flying and airlines have never …
The last four months, while we've all been learning how to live and work in a time of global pandemic, we've been busy adjusting. In the first month or two you may have been like me and just crazy …
When you need to win, you want to increase your odds. Teams have playbooks. Navigators plot position and coordinates for clear routes. Competitors strategize to get through courses and overcome …
I just read an alarming article on PC360, one of the online insurance industry trade publications. The article said that ‘effective immediately Amazon will be selling automobile insurance in India’. …
COVID-19 has changed the way we do business. In many ways, it has actually improved the way we do business. Many were forced to implement technology in ways they had not tried or imagined. We …
n the last few years, captive or exclusive agency channel insurance carriers have been reducing commissions, creating online competition for their agents, and struggling to be competitive in the …
As I write this, politicians and public health officials are beginning to talk about planning for “reopening the economy”. No one, at this point, has any definitive idea of when it will be safe to go …
The best businesses are creative, to be sure. They are risk-taking by nature. They are restless, constantly trying new things and new processes, and creating new products. But they first focus on …
Coronavirus has disrupted our contented, commonplace, and comfortable lives. Businesses are shut down, dramatically reduced, or operating out of employee’s back bedrooms. Children are attending …
As you are watching this vlog, the COVID-19 crisis is well underway in the United States. More than likely, you are operating your business from a remote location or you have dramatically altered …
