The other day I listened as my wife grew increasingly frustrated trying to accomplish a simple change to an airline reservation; even though hardly anyone is currently flying and airlines have never …
When we experience dramatic, revolutionary new technology we often don't know what to do with it. We don't understand what they will do for us, and we have no clear idea about how it will change our …
The last four months, while we've all been learning how to live and work in a time of global pandemic, we've been busy adjusting. In the first month or two you may have been like me and just crazy …
As we enter the sixth month of the global COVID pandemic, some businesses have already failed and others are weakened and will fail in the next few months. In the insurance industry we've been lucky, …
If you are starting out as an independent agency, you may have noticed that it’s difficult to have access to certain carriers or products, because the insurance companies demand minimum premiums and …
OAA membership is not just for large agencies hoping to increase their profit-sharing - OAA membership is great for both independent and captive agents wanting to start a small business and grow …
When you need to win, you want to increase your odds. Teams have playbooks. Navigators plot position and coordinates for clear routes. Competitors strategize to get through courses and overcome …
I just read an alarming article on PC360, one of the online insurance industry trade publications. The article said that ‘effective immediately Amazon will be selling automobile insurance in India’. …