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January 23, 2013

Benefits of Benchmarking - From an Agency Management Perspective

By Tony Caldwell, Chairman and CEO

| By OAA Admin
October 13, 2011

4 Overlooked Documentation Errors That Can Cause E&O

For years, E&O seminars have focused on the issue of documentation. This is primarily due to the premise that the quality and depth of file documentation is a major factor in determining which …

| By OAA Admin
September 01, 2011

5 Lessons on Insurance Agency Succession from Steve Jobs

By Laura Mazzuca Toops, PropertyCasualty360.com The recent news that Apple CEO Steve Jobs was stepping down from his current position roiled Wall Street, the media and the business community with …

| By Laura Mazzuca Toops